Implement The Above Management Technique, Business Process...

To implement the above management technique; business process improvement, for Five Below, Inc., it would be best to start with forming a process improvement team, instruct them and or train them in regards to business process improvement (BPI), and then create a plan of implementation. Utilizing information provided by Doss and Kamery (2006), there are steps that are needed. The first step of implementing business process improvement, the improvement must be organized. Organizing consists of constructing understanding, commitment, and understanding, which would include training, communication that is effective, a definition of what customers require and an examination of processes. The process must be understood, which this would be the†¦show more content†¦To implement a business process improvement for Five Below, Inc., in reference to this particular issue, it would be necessary to start with the beginning of their process of accepting applications. Utilizing the steps that Doss and Kamery (2006), has provided, the following is how this business process improvement would be implemented for an effective and efficient recruitment process. As Doss and Kamery (2006), provided in their first, the organization would need to train the individuals that are in charge of accepting and reviewing applications. Communication, as well as training, is the key here. The information provided by Duffy (2016), informs that there are a variety of process improvement models (p. 40). The individuals would be trained on the privacy of receiving and reviewing information of others such as resumes and applications. Making sure that privacy laws are followed with each individual (Ledvinka, 1986, p. 25). Training these individuals not only on the limitations as to who can view applicant’s information, but training as to once an individual becomes an employee, how that information is also private and that customer information that is retrieved, such as credit cards, and or personal information is also private (Henrietta Kirkley,Show MoreRelatedRationale Of Business Process Improvement Essay1384 Words   |  6 PagesRationale Business process improvement (BPI) is a method which employees and managers obligate themselves to make improvements in quality and other critical success factors continuously (Blocher, Stout, Juras, Cokins, 2016). Five Below, Inc., although in business since 2002, and all the research that has been recorded about this company, there is no information that shows any business process improvements. Business process improvement is important. The business process improvement purpose is toRead MoreSix Sigma: Overview3392 Words   |  14 PagesSix Sigma [pic] The often-used six sigma symbol. Six Sigma seeks to improve the quality of process outputs by identifying and removing the causes of defects (errors) and minimizing variability in manufacturing and business processes. It uses a set of quality management methods, including statistical methods, and creates a special infrastructure of people within the organization (Black Belts, Green Belts, etc.) who are experts in these methods. Each Six Sigma project carried out within an organizationRead MoreBusiness Process Management Strategy2635 Words   |  11 Pagesdeclining sales and reduced profits since 2008. Methodology Research for this report is based on current literature about business process management and relevant companies, transcript of the management meeting, financial statements, and other miscellaneous information supplied by Omnicrons’ CEO. Findings The major findings indicate the lack of a streamlined computer-based business system, coordination amongst departments’ managers and employees, IT facilities and equipment. These cause a range ofRead MoreAnalysis of Financial Management Processes of Apple3136 Words   |  13 Pagesï » ¿Analysis of Financial Management processes of Apple Inc. Analysis of Financial Management processes of Apple Inc. One of the most important parts of a business is the financial management. Each and every other company always strives to have the best management when it comes to its finances. Most organizations have come up with plans and marketing strategies. This is due to the fact tat when companies finances are poorly managed then definitely the whole company is likely to be in trouble or evenRead MoreFive Tenets Of Management2546 Words   |  11 PagesDerrick Majchszak Mr. Michael Kimmel Management 3318 23 March 2016 Five Tenets of Management The business world is a far different place in the beginning of the 21st century than it was at the beginning of the 20th century. Globalization is occurring at an ever-increasing pace. The speed with which people can communicate and with which people and goods can travel has fundamentally altered the perception of distance. People of different cultures are finding it easier than ever to move for work. BusinessesRead MoreResearch Fundations5609 Words   |  23 Pagesof the lack of customer satisfaction. Senior Research Proposal Research Question CommunnaTell Wireless Company being the largest wireless phone company in the United States has done several new and innovating advances with-in the management of several departments. These new changes created several opportunities in the Call Centers because of higher turnover rates. Complaints from customers calling into the Call Centers rose over the last few months creating concerns over the effectivenessRead MoreBusiness Process Reengineering9009 Words   |  37 PagesBUSINESS BUSINESS PROCESS PROCESS RE-ENGINEERING RE-ENGINEERING BP R BP R Report produced for the EC funded project INNOREGIO: dissemination of innovation and knowledge management techniques by Sotiris Zigiaris, MSc, BPR engineer BPR HELLAS SA J A N U A R Y 2 0 0 0 BUSINESS PROCESS RE-ENGINEERING - BPR 1 Contents 1. Description .................................................................................................................2 1.1 What is the Business ProcessRead MoreQuality Management for Shell Global Corporate Card4176 Words   |  17 PagesExecutive Summary Quality Management is an important element in every organization. The objective of having quality management in an organization is to ensure products and services produced or offered by the organization are in accordance to customers’ needs and requirements. The purpose of this paper is to review and analyse the quality management for implementation of the Shell Global Corporate Card for Royal Dutch Shell (RDS). The background for the implementation of the Shell Global CorporateRead MoreStrategic Systems Audit4604 Words   |  19 PagesStrategic Systems Audit Introduction As the organizations’ business strategies are becoming more complex over time, the auditing practices have been evolving correspondingly over the last century (Bell et al. 1997, 10), from a transaction-based audit prior to 1900, to risk-based audit approach during the twentieth century to today’s â€Å"Strategic Systems Audit† (SSA) as promoted by Solomon and Peecher over the last several years to reinvent the financial statement audit. Strategic Systems Audit focusesRead MoreBusiness Intelligence Definition and Capabilities3683 Words   |  15 PagesBusiness Intelligence Definition and Capabilities Compiled By JAIRO A. TABORDA For Information Technology Department Municipality of Envigado Important Note: These are original texts and were written and revised on 10 February 2012 by Gartner Inc. The original document is part of Gartner s Magic Quadrant research methodology to provide a graphical and analytical competitive positioning of Business Intelligence technology providers. Content Business Intelligence 1 Market

College Should Be Their Main Priority - 870 Words

From kindergarten to high school, students are told over and over again that attending college should be their main priority. â€Å"College is the way to success,† or â€Å"College is essential in order to find a job† is what teachers and adults implant into students’ heads. The education system is built around preparing students for college. Higher education over the years however, has been increasing. College Board, an organization that prepares students for college and administers standardized tests, showed in a study that college tuition has been on a rise since 1973. How much has college tuition increased? College Board indicates that in the 1973-74 school year, the cost of tuition and fees in 2013 dollars for a four-year public university was $2,710. In 2013-14 school year, the price for a public four-year university rose to $8,893 per year (College Board). The number is different considering what type of university a student attends. A private non-profit four-year university in 1973 cost $10,783 in tuition and fees. For the same type of university, the cost since has risen to $30,094 in the 2013-14 school year (College Board). A study that is shown by Bloomberg shows that tuition for college has risen 1,120 percent since 1978. Each schools numbers will vary. Different schools have different student fees that students have to pay which are incorporated in their tuition costs. At San Jose State University fees include a Student Union fee, which is used to maintain theShow MoreRelatedThe Best Athletes Money, Clothes, Cars1082 Words   |  5 Page sAnother argument is that these â€Å"full-ride† scholarships that are given to the best athletes do not actually cover all of their expenses. When this happens, schools have boosters. Boosters give the college athletes money, clothes, cars etc. Example of that is Reggie Bush, running back for the University of Southern California from 2003-2005. Bush was paid by boosters to attend USC, which violated NCAA rules. Bush was talked about bad when the violations were revealed and had to return his HeismanRead MoreErik Erikson s Theory Of Human Development Essay1750 Words   |  7 PagesThere will be two interviews conducted with individuals that are in age groups ranging from early adulthood to middle adulthood and that are in different stages of Erikson’s theory. The interviews will be connected to the stages Erikson said they should be in according to their age group and then based on their personal answers, it will tell if Erikson is right and if his theory is proven to be accurate with today’s generation. Background on Erikson’s Thought Behind his Theory Erik EriksonRead MoreWomen : A Minority Or A Majority?1425 Words   |  6 Pagesand think about your priorities. High school and college are two very good examples of people that are in relationships. I witness many couples in the hallways of my high school just everyday. Many people think that once you’re in a relationship, you have to make your boyfriend/girlfriend your main priority. That isn’t true. Yes they should be a priority and a goal but you shouldn’t let them consume your life. for teens and college students school should be your first priority. This fits in with meRead MoreShould College Athletes Start Getting Paid?1706 Words   |  7 Pagesnot receive paychecks for their performances. Many people have asked the question, should college athletes start getting paid? The simple answer to that question is no. The answer is no because the system that is in place now for current athletes is perfect since it gives athletes opportunities, but does no t spoil them. There would be many downfalls if the NCAA and universities started to pay their athletes. College athletes would feel as if they are professional athletes and that is exactly whatRead MoreCollege Campus Shootings Can Happen And Gary Pavela And James Alan Fox1162 Words   |  5 Pagesjourney that is college many new obstacles are bound to come their way, but yet, safety and security should never be the reason for fear in a student. It is becoming more clear that college campus shootings can happen and Gary Pavela and James Alan Fox have outlined the reasons why previous shootings have caused problems within college administration in modern times. Due to research on capmus shootings college administration has increased their safety measures in the wrong ways. College campuses haveRead MoreStudy Skills: Managing Time as an Adult Learner1408 Words   |  6 Pagesstudying (Simpson College, 2011). In order to achieve the best classroom performance, adult learners have t o make the most out of the study time that is available to them. The first step in managing time as an adult learner is prioritizing responsibilities both inside and outside of the classroom. Even if an adult learner lists studying as a major priority, there are family and work obligations that may take higher priority over academic work. The adult learner must gauge priorities in a way thatRead MoreMy Personal Statement On My Life918 Words   |  4 PagesI am currently a sophomore attending Northwest Vista College and will be receiving my associate’s degree in applied science. My journey to obtain my associates has not been easy. Nevertheless, I am accomplishing my goal and over the moon to be doing so. I did not plan to get my associates, I had originally planned just to bypass it completely and move on to get a bachelor in biology, however my health had other plans in mind. My health complications forced me to change my perspective on my life andRead MoreDiscuss Health, Safety or Security Concerns Arising from a Specific Incident or Em ergency in a Health and Social Care Setting.1262 Words   |  6 Pagessuspected or actual Abuse The main concern that may arise when dealing with abuse is communication. This becomes a major concern as if a student’s has a hearing or speech impairment, it can mean that they may not be able to communicate how they feel about the subject, or express it correctly. In my poster I minimised this barrier by suggesting suitable responses to the situation. Ensure that staff talk to the student in a place where they feel comfortable. Staff should use good listening skills andRead MoreWhy Is Education Be The Number One Priority?882 Words   |  4 PagesIn contrast, some people believe that education should be their number one priority. According to D’Aquila and Rudolph, the Regional Director examined a factor in Brown University and found that athletes’ duties are not part of their graduation requirement because one does not receive credits for that sport (40). College’s main goal is to educate young individuals’ so that they can succeed in life. Sp orts are just a form of entertainment and a way to bring revenue into the school. According toRead MoreAre Colleges Worth the Price of Admission? Essay examples979 Words   |  4 PagesAre Colleges Worth the Price of Admission? When it comes to the topic of attending college, most of us will readily agree that obtaining a higher education is important. Where this agreement usually ends, however, is on the question of paying for it. Whereas some are convinced that tuition is too high, others maintain that it is important no matter the cost. Andrew Hacker and Claudia Dreifus address just such an issue in their essay â€Å"Are Colleges Worth the Price of Admission†. Hacker and Dreifus

Motivation-Maslows Hierarchy of Needs and Herzberg Two Factor Free Essays

I intend to explore Maslow’s hierarchy of needs and Herzberg two factory theories and indentify the key differences that exist between them, and explain how they can be applied by managers to motivate staff. Both are examples of content theories, a content theory is one where â€Å"we can attribute a similar set of needs to all individuals† ( Fincham and Rhodes, 2005, pg 193) Maslow’s Hierarchy of needs is essentially based on a pyramid depicting the different types of needs that one has. At the bottom of the hierarchy are the physiological needs, these are the subsistence needs that one needs to survive such as food, warmth clothing and shelter. We will write a custom essay sample on Motivation-Maslows Hierarchy of Needs and Herzberg Two Factor or any similar topic only for you Order Now The next stage up from there is the security needs, this is concerned with the need that humans have of feeling safe and away from danger. Progressing from there is the social needs, this focuses on the needs of â€Å"giving and receiving affliativeness, belonging and love† (Fincham and Rhodes, 2005, pg 195). Above that you have the self-esteem needs which are meeting the needs that one has for â€Å"achievement, independence and freedom†( Fincham and Rhodes, 2005, pg 195). Finally at the top are self-actualisation needs, which relates to the need of one being able to fulfil his or her full potential. If all prior needs before this stage are satisfied this can prove to be an influential source of our motivation as made evident by â€Å"Maslow contends that if we have met the other four basic needs, the need for self-actualization is ‘potent’ enough to serve as our primary motivator for all behavior†. ( Oleson, 2004). The theory therefore suggests that we are first motivated by our basic needs, once this is achieved, our behaviour is focused on satisfying our safety needs, once this is achieved we look to fulfil our esteem needs, and so on and so forth. Showing that once one level is achieved, it will have little influence in motivating us, but rather it would be the above stage in the pyramid. Therefore indicating it would not be sufficient for managers just to pay employees to motivate them, as employees who have satisfied their physiological needs, they would be seeking to achieve their safety needs, from there they would be looking to satisfy social needs and so on, implying that employees would be continuously looking to fulfil more and more of their needs, â€Å"this means that employers can never do too much. Employers should strive to create opportunities for employees to satisfy as many of the needs from the pyramid as possible. For example for employees to satisfy their social needs, employers may wish to introduce more frequent group projects, or organise sports activities. To cater for the esteem needs managers may consider delegating authority to them, as this would reflect that they have faith in the competency of the worker, alternatively managers can provide the employee with the opportunity to develop their skills or qualification via training at the expense of the firm, this would make the employee feel valued. Managers can use Maslow’s Hierarchy of needs, to indentify which needs believe they are satisfying and this would help managers to determine which needs are yet to be satisfied, and these unfulfilled needs will become the motivator. I will now begin to discuss Herzberg’s two factor theory which was developed through interviewing 200 accountants and engineers. The theory implies that â€Å"that humans have two different sets of needs and that the different elements of the work situation satisfies or dissatisfies these needs†. ( Anderson, Gudmundson, Lundberg, 2008). The first element is referred to as the hygiene factors and relate to the â€Å"working conditions, salary, job security, company policy, supervisors and interpersonal relations† ( Fincham and Rhodes, 2005). Herzberg claimed if these factors were absent it would lead to dissatisfaction, but the mere existence of such conditions would not lead to increased motivation. Whereas the most intrinsic aspects of work that led to recognition, achievement and advancement were discovered to be the sources of employee satisfaction, and as such were referred to as motivators. This indicates that satisfaction and dissatisfaction arises through two different aspects of the job, one mainly concerning the work conditions, and the other the actual job itself. The theory differs to that of Maslow’s as it does not recognise pay as being a motivator but rather a hygiene factor. This means that managers who are to implement the teachings under this model should not use high salaries as a means of them trying to stimulate motivation, but should rather improve the intrinsic aspects of the job in order to enable an individual to satisfy needs of achievement, recognition etc. However, I mentioned before that the theory was established through the responses of accountants and engineers, both are well renowned and well paid middle class posts, meaning that under Maslow’s hierarchy of needs their basic are already likely to be fulfilled hence there is no real surprise why this did not appear as a motivator, and therefore does not contradict Maslow’s theory but rather reinforces it. A ifferent outcome may have occurred if Herzberg used professions that are not so well paid to the extent where it would be difficult for one to satisfy basic needs, such as workers in less economically developed countries that are subject to exploitation. Social needs which appear in the middle of Maslow’s hierarchy are only referred to as hygiene factors, therefore highlighting a difference of opinion between the two theories. This would be reflected in the actions taken by managers to motivate employees. Managers who are to follow the two factor theory may try and ensure that the employees are exposed to an environment where workers can socialise, as failing to do this would lead to dissatisfaction. Whereas in the case for Maslow’s hierarchy of needs managers would perceive the fulfilment of social needs to act as a motivator, and therefore they may put a greater emphasis on trying to achieve this through frequent group projects, outings, and sports activities, when compared to Herzberg’s theory. What Herzberg has referred to as motivators do coincide with the self-esteem needs under Maslow, considering that they are both satisfied by common conditions such as achievement and recognition. As a result of these findings from both theories, there seems to be fairly strong evidence to suggest that employees gain a greater a deal of satisfaction from the intrinsic aspects of the job, as this is what ultimately leads to feelings of achievement, which seems to be a source through which employees gain motivation from both theories, therefore, suggesting that an effective tactic that managers can use to incite motivation within employees is to change the nature of their roles so as to incorporate opportunities where they can gain senses of achievement. This can perhaps be achieved by challenging employees, recognising their good work via reward such as promotion. Having analysed both theories, I have discovered that there are both similarities and differences between them. For example both theories assume that individuals have the same set of needs, and they also recognise that if the higher level psychological needs are satisfied such as achievement, recognition, employees would become motivated. However, where the two theories differ are with the issue of hygiene and motivators. Maslow’s hierarchy effectively perceives all levels of the pyramid as the sources of motivation if they are yet to be fulfilled, whereas Herzberg made the distinction between sources of dissatisfaction and motivation. This theory may make managers reconsider their subordinate’s job structure particularly when their ambition is to motivate staff. Under Herzberg work conditions would not constitute as a motivator this is contrary to Maslow’s hierarchy which recognises that pay and the need to feel safe do act as sources motivation. This shows how the behaviour of managers may be different when following either of the theories. Inciting motivation from employees requires constant effort, Maslow’s Hierarchy of needs stresses that once a level is achieved the influence of that level on our motivation diminished, and if we focus on the two factor theory we would also come to realise that for employees to become motivated i. e. through satisfying senses of advancement, recognition etc, managers would therefore have to continuously seek ways of adapting the intrinsic aspects of the job to cater for such needs to be fulfilled. References Anderson T. D, Gudmundson A, Lundberg C. (2009). ‘Herzberg’s Two-Factor Theory of work motivation tested empirically on seasonal workers in hospitality and tourism’ Tourism Management. Volume 30 Issue 6, pages 890-899. Fincham, R. and Rhodes, P. (2005). Principles of Organizational Behaviour. New York: Oxford University Press Oleson, M. (2004). ‘Exploring the relationship between money attitudes and Maslow’s hierarchy of needs’ International Journal Of consumer studies, Volume 28, pages 83-92. How to cite Motivation-Maslows Hierarchy of Needs and Herzberg Two Factor, Papers